Privacy Policy

Privacy Policy

We are committed to preserving the privacy of all visitors to our website at (the “Website”). Please read the following privacy policy to understand how we use and protect information that you provide to us.


We are not responsible for the information handling practices of third-party sites, and we encourage you to read the privacy policies appearing on those sites.

  • We are Merlin Industrial Products Ltd, a company registered in England and Wales with company number 02906480, whose registered office is at Kingsley Close, East Way, Lee Mill Industrial Estate, Ivybridge, Devon, PL21 9LL.
  • Please see the Contact Us link on our homepage for our contact information. If you have any queries about the information we hold on you, please contact us, you may write to or contact by email at or by telephone on 01752 690622.
  • We may collect information about you from your completion of our online forms or from any email you send to us.
  • We may collect information about you if you contact us offline, for example by telephone, fax, email or post.
  • Furthermore, we may obtain a record of site statistics about the use of our Website from our web developer, but not in a format that identifies any individual.
  • We may use ‘cookies’ to allow us to improve the experience of visitors to our website. Cookies are small text files which are transferred from this Website and stored on your computer’s hard drive. They enable a Website to “remember” who you are.
    Most browsers are automatically set to accept cookies but if you are using browsers from Microsoft, Google, Apple or Firefox you should be able to configure your browser to restrict cookies or block all cookies if you wish. This may, however, affect your ability to log into and use certain areas or our site. Browser-specific instructions on how to restrict or block cookies may be found on the IAB’s Website at All About Cookies.
    We use session cookies to keep track of your session when you use our Website. If we provide an online shopping service, we will use session cookies to remember what is in your shopping basket. Session cookies are deleted when you close your browser. We do not use persistent cookies which remain on your browser until you delete them. No cookies on our site are served or used by third parties. We do not use “spyware”, that is web bugs or hidden identifiers or other similar devices to gain access to information, store hidden information or to trace activities of users. More information on cookies can be found at All About Cookies
  • Your information will be stored on our web server, and we will keep our own backup copy.
  • We will keep your information secure by taking appropriate technical and organisational measures against its unauthorised or unlawful processing and against its accidental loss, destruction or damage.
  • You have the right to rectify any errors in the information we hold about you and to change or correct any details you have already given us. Please inform us about changes to your details so that we can keep our records accurate and up to date.
  • You have the right to opt out for Free and have any data we hold destroyed.
  • We will use your information to provide you with any further details or information you request when you contact us.
  • Our online shopping service we will use your information to fulfil your order.
  • We will not share your information with any other organisation except in the following circumstances.
  • We will disclose your information to enforcement authorities if asked to do so, or to a third party in the context of UK Legal Requirements.
  • Our online shopping service and any credit or debit card details you supply will be passed to our payment provider and your card issuer, and we do not have access to any of this information and it is not stored on our server.
  • We will not transfer your information outside the EEA. The EEA comprises certain countries within Europe (including the EU) which have similar laws on data protection. Other countries outside the EEA may not give the same level of protection to your information.
  • As of June 2021, no IP address is stored to comply with GDPR “An IP address is the string of numbers that identifies a device as it connects to the internet. Even a dynamic IP address, which changes each time a person logs on, can be personal data under the GDPR.” Recital 26 of the GDPR states that the GDPR doesn’t apply to anonymous data. This includes data that was once personal data but has been permanently stripped of all identifying information.

ICO Certificate

Registration Certificate

If you have any queries about the information we hold on you or would like to exercise your rights set out above, please contact us by email on
Merlin Industrial Products Ltd is entered in the Register of Data Controllers with registration no. ZA353839

PCI Compliance – Merlin Industrial Products Ltd uses an off-site payment processor that is fully compliant and one of the largest in the world.  

No payment information is stored on the site and the company does not have access to any payment information.

Merlin Industrial Products LTD
Kingsley Close, East Way
Lee Mill Industrial Estate
PL21 9LL
United Kingdom

Call:   01752 690622
Fax:   02081 962223


  • Vat GB591551821 Company Number 02906480 – 1994
  • Dun and Bradstreet Number (581590544)
  • NATO Code Number (NCAGE KD520)
  • EORI Number GB591551821000

For more information on Internet Privacy visit WikiPedia at


From Wikipedia, the free encyclopedia

Internet privacy involves the right or mandate of personal privacy concerning the storing, re-purposing, provision to third parties, and displaying of information pertaining to oneself via the Internet.[1][2] Internet privacy is a subset of data privacy. Privacy concerns have been articulated from the beginnings of large-scale computer sharing.[3]

Privacy can entail either Personally Identifying Information (PII) or non-PII information such as a site visitor’s behaviour on a website. PII refers to any information that can be used to identify an individual. For example, age and physical address alone could identify who an individual is without explicitly disclosing their name, as these two factors are unique enough to identify a specific person typically. Other forms of PII may soon include GPS Tracking Data used by Apps, as the daily commute and routine information can be enough to identify an individual[4].

Some experts such as Steve Rambam, a private investigator specializing in Internet privacy cases, believe that privacy no longer exists; saying, “Privacy is dead – get over it”.[5] In fact, it has been suggested that the “appeal of online services is to broadcast personal information on purpose.”[6] On the other hand, in his essay The Value of Privacy, security expert Bruce Schneier says, “Privacy protects us from abuses by those in power, even if we’re doing nothing wrong at the time of surveillance.”[7][8]